Dubai & UAE · Official Frappe Gold Partner

ERPNext implementation in Dubai and the UAE, built around your business.

From Dubai and Abu Dhabi to teams across the GCC, Craft Interactive plans, implements and supports ERPNext around the decisions that matter: accurate stock, trusted accounts, clear approvals and a reliable view of every branch.

Discovery to go-liveMigration & integrationSupport after launch
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A Craft Interactive milestone

Frappe Gold Partner. Maturity Level 5.

Craft Interactive has reached Frappe Partner Maturity Level 5. Frappe’s official partner profile lists the achievement alongside more than 500 ERPNext implementations and a team of more than 100 professionals.

View our official Frappe profile
Frappe Gold PartnerVerify in Frappe’s directory
500+ implementationsListed on Frappe’s partner profile
100+ professionalsERP and technology team
Dubai + Abu DhabiUAE offices and regional delivery
UAE e-invoicing · practical readiness

E-invoicing starts with reliable ERP data.

The UAE requires structured invoice data to be exchanged electronically and reported to the Federal Tax Authority. Sending a PDF or scanned invoice by email does not make it an eInvoice.

For in-scope B2B and B2G transactions, the exchange involves an Accredited Service Provider (ASP). The exact obligations and exclusions depend on the entity and transaction. Before connecting a system, check customer and supplier records, tax treatment, invoice fields, credit notes, approval controls and how errors will be resolved.

How we can help

Our ERPNext team can review data quality, design required fields and workflows, plan the connection with your chosen ASP, support system enhancements and run end-to-end testing with your users and providers.

Phased timetableASP appointment → Implementation
01
1 July 2026 · underway

Pilot programme began

Selected taxpayers started testing the electronic invoicing system ahead of the phased rollout.

02
Annual revenue ≥ AED 50 million

30 October 2026 → 1 January 2027

Appoint an ASP by 30 October 2026 and implement the system by 1 January 2027. The ASP date reflects the 2026 amendment.

03
Annual revenue below AED 50 million

31 March 2027 → 1 July 2027

Appoint an ASP by 31 March 2027 and implement by 1 July 2027.

04
In-scope government entities

31 March 2027 → 1 October 2027

Appoint an ASP by 31 March 2027 and implement by 1 October 2027.

What to prepare inside ERPNext

  • Complete customer, supplier and item master data
  • Validate tax treatment and required invoice fields
  • Map invoice, credit note and amendment workflows
  • Agree ASP integration, acknowledgements and error handling
  • Test real transaction scenarios before the applicable date
Check the current official rules

The deadlines reflect Ministry of Finance decisions, including the amended ASP appointment date for businesses at or above AED 50 million. Confirm your entity’s obligations with the Ministry and your tax adviser.

MoF e-invoicing portal
2026 deadline amendment (PDF)

ERP preparation and software configuration do not by themselves establish regulatory compliance.

Craft Interactive at a glance

ERPNext expertise from assessment to ongoing support.

Craft Interactive Technology LLC is a UAE based ERPNext and Frappe implementation partner. Our team helps organizations assess fit, design workflows, migrate data, configure or extend ERPNext, integrate other systems, train users and support the platform after go-live. We serve businesses in Dubai, Abu Dhabi and beyond with connected finance, sales, purchasing, inventory, manufacturing, projects and service operations.

Multi-company reportingUAE VAT configurationInventory controlApproval workflowsPOS & integrationsData migration
The problems behind an ERP search

When a simple question takes three teams to answer, work slows down.

A customer asks for delivery. Sales checks a spreadsheet, the warehouse checks its own count and finance waits for the invoice. Connected records help each team work from the same transaction.

VISIBILITY

Know what is happening now

See open orders, stock, receivables, production and project costs without waiting for manually combined reports.

CONTROL

Know who owns the next step

Use permissions, approvals and document histories to make routine decisions traceable.

CONSISTENCY

Enter it once, use it across teams

Connect a lead to a quotation, sales order, delivery, invoice and payment, with checks at each stage.

Common signs: stock records differ from the warehouse, month-end takes too long, approvals sit in inboxes and branch teams re-enter transactions for head-office reporting.
Services built around the full lifecycle

One partner from first assessment to the next stage of growth.

Start where you are. A new deployment, a system that needs fixing and a migration from another ERP each need a different plan.

01 / PLAN

ERPNext consulting & fit assessment

Map your entities, workflows, reports, approvals and integrations. Identify what standard ERPNext covers, what should change and what truly needs development.

Plan a fit assessment
02 / IMPLEMENT

ERPNext implementation

Configure finance, sales, purchasing, stock, manufacturing and other agreed modules; test the real transactions your staff must complete before go-live.

Explore implementation
03 / MOVE

ERP migration & data validation

Move from spreadsheets or legacy software through mapping, cleanup, trial imports, reconciliation and a controlled cutover.

Explore migration
04 / ADAPT

Customization & Frappe development

Add justified workflows, reports, print formats and custom applications where your business process goes beyond standard configuration.

Explore customization
05 / CONNECT

System integrations

Connect ERPNext to your commerce, payment, POS, logistics or specialist systems with clear data ownership and failure handling.

Discuss an integration
06 / IMPROVE

Training, hosting & support

Help users adopt the system, resolve issues and plan updates and improvements as branches, teams and reporting needs change.

Explore ERPNext support
From first enquiry to a clear margin

Follow one customer requirement through the business.

A connected ERP gives sales, operations and finance a shared history. Each handoff carries the information the next team needs.

  1. 01 / ENQUIRYCapture the requirement

    Record the customer, source, product need and next action in CRM.

  2. 02 / COMMITMENTQuote and confirm

    Apply approved prices, terms and credit checks before the sales order.

  3. 03 / SUPPLYCheck what can be delivered

    Reserve available stock or create the purchase or production demand.

  4. 04 / DELIVERYFulfil and invoice

    Connect dispatch or service completion to the correct billing documents.

  5. 05 / INSIGHTCollect and measure

    Follow receivables, costs and margin back to the original transaction.

The implementation maps approvals, exceptions and integrations to your actual transactions.

A system that connects the work

Explore the ERPNext modules behind your daily decisions.

The right module scope follows the processes that need to change first. Explore how the records connect across teams.

Learn about ERPNext from Frappe
Sell, buy & control stock

Link leads, quotations, sales orders, purchases, warehouses and deliveries. Define who can approve, what stock is available and which transaction updates the accounts.

  • CRM & sales
  • Buying
  • Inventory
  • Point of sale
Run finance & multi-company reporting

Configure the chart of accounts, receivables, payables, tax templates, cost centres, currencies and intercompany processes around your legal entities.

  • Accounting
  • Assets
  • Reporting
  • Approvals
Deliver projects, production & service

Relate materials and resources to the work being delivered. Review budgets, manufacturing orders, quality steps and support issues in context.

  • Manufacturing
  • Projects
  • Quality
  • Support
Connect people & other software

Design employee roles and training alongside APIs for systems that need to exchange data with ERPNext. Integration scope depends on the other platform’s capabilities.

  • HR & payroll
  • Frappe apps
  • Integrations
  • Custom reports
Industry experience

ERP decisions are different in every business.

A warehouse needs dependable stock. A manufacturer needs visibility from materials to finished goods. A project team needs to see cost and progress together. We build the implementation around those operating realities.

Explore industry solutions

Trading & distribution

Connect quotations, purchasing, landed cost, availability across warehouses and fulfilment.

Manufacturing

Link bills of materials, work orders, quality checks, batch traceability and production cost.

Construction & projects

Bring estimates, site purchasing, subcontractors, milestones and project cost into view.

Automotive & retail

Unify branches, POS transactions, service jobs, parts and head-office reporting.

More industries we serve

Oil, gas & industrial supply

Technical RFQs, vendor documentation, serial traceability and project supply.

Explore this sector

Real estate & property

Lease milestones, recurring billing, maintenance work and property level visibility.

Explore industry solutions
A delivery plan you can evaluate

Six checkpoints from discovery to steady operations.

Every phase has an agreed output and a responsible owner.

01

Discover & assess fit

Map entities, exception cases, workflows and measurable priorities.

02

Design the solution

Agree on module scope, data owners, approvals, integrations and changes.

03

Configure & develop

Build the agreed standard processes and justified extensions.

04

Migrate & reconcile

Clean masters, test imports and sign off balances and stock.

05

Test & train

Run end-to-end user scenarios, including difficult exceptions.

06

Go live & improve

Control cutover, stabilize transactions and prioritize improvements.

What reduces implementation risk? Named process owners, early data cleanup, user acceptance testing against real documents, role-based training and a defined support plan.
Work you can verify

See the businesses behind the claims.

Frappe’s public customer stories connect these ERPNext deployments to Craft Interactive. Read the challenges and implemented modules in each story.

Automotive · UAE

Zeez International Group

Multi-entity automotive and fuel station operations brought together on ERPNext, with attention to branch transactions, stock and financial reporting.

Read Frappe’s customer story
Manufacturing · GCC

Rely Industries

Connected project estimation with manufacturing, purchasing, sales, stock, accounting and people operations.

Read Frappe’s customer story
Nonprofit · UAE

Dubai Charity Association

One of the organizations listed among Craft Interactive’s implementations in Frappe’s public success-story directory.

Read Frappe’s customer story

More project details: Craft Interactive case studies.

Scope & investment

Understand the cost before choosing the software.

ERPNext’s open-source core has no per-user ERPNext licence fee. Implementation, migration, hosting, integrations, training and support remain part of the investment.

What changes the implementation scope?

  • Number of companies, branches, warehouses and user groups
  • Processes, modules and approval rules
  • Source-data condition and history to migrate
  • Reports, print formats and custom applications
  • Third-party integrations and hardware
  • Training, testing, hosting and support requirements

A proposal should separate one-time work from recurring costs and define what is included, assumed and out of scope.

Managed cloud

Can reduce infrastructure work and give distributed teams access. Confirm backup, recovery, update responsibility, performance and support terms.

Private cloud

May suit organizations needing a dedicated environment or additional architectural control. Define the provider’s duties and your team’s responsibilities.

On-premise or self-managed

Offers direct infrastructure control while placing sizing, patching, monitoring, backups, recovery and security in the organization’s hands.

Deployment choice should follow your policies, technical capacity, integrations and recovery needs.
A buyer’s comparison

Which operating model fits your business?

Compare the operating models, then confirm product capabilities and commercial terms during assessment.

Decision factorERPNextSeparate tools & spreadsheetsProprietary ERP
Operational dataShared records across configured modulesOften copied across files and toolsIntegrated within the purchased solution
LicensingOpen-source core without ERPNext per-user licensingSeveral subscriptions or manual coordination costsDepends on vendor, users and modules
AdaptationFields, workflows, reports and apps can be extendedEasy local edits, harder central controlDepends on platform and contract
OwnershipHosting and support can be arranged to match capabilityOwnership split across people and providersVaries by vendor and deployment contract

Implementation effort and total cost still depend on scope, data and ongoing operations.

After launch

Go-live is a start. The first 90 days shape adoption.

DAYS 01–30

Stabilize

Check transaction accuracy, user access, balances, stock and the issues that block daily work.

DAYS 31–60

Improve

Resolve recurring friction, strengthen master data, refine reports and run refresher training.

DAYS 61–90

Measure

Review adoption and process outcomes, then prioritize the next improvements with owners.

Security is part of this routine: review roles and privileged access, monitor integrations, plan updates and test that backups can be restored.

Keep researching

Explore ERPNext topics in more depth.

MIGRATION GUIDE

Moving to ERPNext without losing the story in your data

Understand mapping, trial migrations and reconciliation before a cutover.

Read the migration guide
ONGOING OPERATIONS

What ERPNext support should cover

Look at helpdesk, upgrades, monitoring and the responsibilities in a support plan.

Read the support guide
PARTNER SELECTION

Who will own your ERP decisions after go-live?

Compare a partner’s discovery, delivery evidence, training and support model.

Meet Craft Interactive
FROM THE FRAPPE COMMUNITY

Ideas our team brought back from Frappeverse

Product conversations and implementation lessons we can apply to real client projects.

Read the update
INDUSTRY WORKFLOW

ERPNext for plastics manufacturing

See how material usage, molds, scrap, quality and actual production cost can connect.

Explore the guide
REGIONAL OPERATIONS

Preparing ERP data for Oman e-invoicing

A practical look at master data, invoice flow and integration planning for Fawatir.

Read the guide
Frequently asked questions

Answers before your first call.

What is ERPNext?

ERPNext is open-source enterprise software built on the Frappe Framework. It brings core functions such as accounting, sales, purchasing, stock, manufacturing, projects and support into connected records and workflows.

Is Craft Interactive an official Frappe partner in the UAE?

Yes. Frappe’s official partner directory lists Craft Interactive Technology LLC with a Gold badge and describes its UAE offices, team and implementation experience.

Can you migrate our data from another ERP?

Yes. Migration typically involves profiling the source, cleaning master data, agreeing which transaction history to retain, testing imports and reconciling balances and stock before cutover. The plan depends on the source system and the quality of its data.

How long does an ERPNext implementation take?

There is no reliable single timeline for every business. Scope, entities, data quality, integrations, development needs and the time your users can devote to testing all affect the schedule. We define a realistic phased plan after discovery.

Can ERPNext support UAE VAT and e-invoicing?

ERPNext can be configured for relevant tax and invoice workflows and can support data and integration work for e-invoicing. Tax treatment and e-invoicing obligations should be checked against current official rules and your appointed advisers or Accredited Service Provider.

Does ERPNext charge a per-user licence fee?

ERPNext is open source and does not charge a core per-user licence fee. Budget for implementation, infrastructure, integration, support, training and any other agreed services.

Can ERPNext manage multiple companies and branches?

ERPNext can support multiple companies, cost centres, warehouses, currencies and permissions. Intercompany transactions, shared masters and consolidation requirements should be designed before configuration.

What are the UAE e-invoicing implementation dates?

For in-scope persons with annual revenue of at least AED 50 million, the amended ASP appointment deadline is 30 October 2026 and implementation is due 1 January 2027. Below AED 50 million, the dates are 31 March and 1 July 2027. In-scope government entities have 31 March and 1 October 2027 dates. Confirm applicability and later changes with the Ministry of Finance.

Is an emailed PDF the same as a UAE eInvoice?

No. The UAE Ministry of Finance distinguishes structured eInvoice data exchanged electronically from a PDF, scan or emailed document. Prepare complete customer and supplier records, tax treatment, identifiers, approval rules and a tested exchange process based on current official requirements.

Should we choose cloud or on-premise hosting?

Choose based on internal IT capability, security responsibilities, integrations, uptime and recovery requirements. Cloud, private cloud and self-managed models each require clear ownership.

What happens after go-live?

Support can cover user questions, fixes, training, upgrades, integration monitoring and later improvements. We agree on priorities and a support arrangement that matches how your business operates.

Start with the problem you need to solve

Bring one difficult workflow. Let’s see how ERPNext could handle it.

Tell us about a reporting delay, stock mismatch, disconnected branch, manual approval or ERP migration. We’ll use your actual process to shape the conversation.

Dubai and Abu Dhabi, UAE · hello@craftinteractive.ae · About our team